You can use Arc Pathway on either a browser or the mobile app. The login steps are slightly different depending on how you access it.
What you’ll need
- Your username
- Your password
- Your setting’s personalised URL (for browser login)
If any of these are missing, ask your setting’s admin.
Using the Arc Pathway App (iOS or Android)
- Download the Arc Pathway app from the App Store or Google Play.
- Open the app and log in with the username and password provided by the your school or early years setting.
- No personalised URL needed – just enter your login details.
Your Arc Pathway URL
Not signed up your early years setting yet? Let us know you’re interested in Arc Pathway and we can set up a free trial with you.
Once you have signed up to Arc Pathway you will receive a URL which is personalised to your setting. The format will be yoursetting.arcpathway.com
You must use your personalised URL - you will not be able to login through the main Arc Pathway website. You will have received your personalised URL when you signed up to Arc Pathway.
Logging in with your username and password
You will have received a username and password from the Arc Pathway team once you have been onboarded. Enter the username and password provided and click ‘log in’ to proceed.
Having trouble logging in? Check that there isn’t an extra space at the end of your username. Passwords and usernames are also case sensitive, so check this too.
Troubleshooting
Invalid username or password
- Check for extra spaces before/after your username or password.
- Check Caps Lock is off (passwords are case-sensitive).
- If still failing, reset your password or ask your admin for help.
Login page won’t load
You’re likely using the wrong URL. Ensure you have your setting’s personalised URL (for example: yoursetting.arcpathway.com).
App isn’t working properly
- Make sure you have the latest version of the app installed.
- Try closing and reopening the app.
- If the problem persists, reinstall the app.
Need more help?
If you still can’t log in:
- Contact your setting’s admin.
- Or reach us at Arc Pathway Support for assistance.