Understanding Access Levels in Arc Pathway

Managing user access effectively is crucial for ensuring that the right people have the appropriate permissions within your nursery or school setting. Arc Pathway offers different access levels, allowing you to control who can view and manage various aspects of the platform.

Overview of Access Levels

Arc Pathway has two types of staff user: Managers and Teachers. When you add a member of staff you choose between them using the Add Manager and Add Teacher buttons.

Every manager is then given an access level, which determines how much of your organisation they can see and change.

Manager (full access) – Access to all settings, users and data across every location in your organisation.

Manager (location access) – The same abilities as a manager with full access, but limited to a single location.

Teacher – Access to the children and reports in the classes they are assigned to.

Parent/Carer – Can view their own child’s updates and progress, but cannot change any data. Parents are not added using Add Manager or Add Teacher — they are added from the child’s profile.

Each level ensures that users can perform their necessary functions while maintaining appropriate security and privacy.

Who can add which users

What a manager can create depends on their own access level:

A manager with full access can add teachers, and can add managers at either access level.

A manager with location access can add users only within their own location, and can only create other managers with location access.

This means a manager with location access cannot grant anyone more access than they hold themselves.

Key Permissions by Access Level

Feature	Manager (full access)	Manager (location access)	Teacher	Parent/Carer
Manage users and roles	✅	✅	❌	❌
Access multiple locations	✅	❌	❌	❌
Edit class information	✅	✅	❌	❌
View child progress	✅	✅	✅	✅ (if access granted by Early Years setting)
Manage cohort reports	✅	✅	❌	❌

How to Assign Access Levels to Staff

To grant the appropriate access level to a new user:

Go to the Teachers/Managers tab on the manager dashboard.

Click Add Manager or Add Teacher and enter their details.

If you are adding a manager, choose their access level — full access, or access to a single location.

Assign the user to a Location or Class (if applicable).

Click Save to finalise their access.

Managers can update a user’s access level at any time using the Edit User button.

FAQs

How do I change a user’s access level?

On the manager dashboard, go to the Teachers/Managers tab, find the user, and edit their access level.

Can a teacher be assigned to multiple classes?

Yes, a teacher can be given access to multiple classes within a location.

What if a parent needs access to multiple children?

Parents/carers can be linked to multiple children under their profile.

By structuring access levels this way, Arc Pathway ensures that each user has the right level of control and responsibility within your organisation. If you need further assistance, please contact us at support@arcpathway.com.

Next Steps

To find out more about creating teachers and managers click here.

To find out more about adding parents so they can view a child’s profile, click here.